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NBAD Balance Inquiry (How to Check NBAD Bank Balance?)

How to Check NBAD Bank Balance?

NBAD (National Bank of Abu Dhabi) was established in 1968 and served as the largest bank in Abu Dhabi and one of the dominant financial institutions in the UAE. Over the years, it expanded its services and network globally, providing a wide range of banking and financial products to individuals, companies, and institutions.

The bank’s offerings typically include retail banking, corporate banking, investment banking, asset management, private banking, and various other financial services. NBAD aims to cater to the diverse needs of its customers and maintain a strong presence in both local and international markets. The bank’s commitment to innovation and technology-driven solutions helped it adapt to the evolving banking landscape and offer advanced digital services to its clients.

In 2016, The National Bank of Abu Dhabi and First Gulf Bank’s (FGB) board of directors merged their two banks. First Abu Dhabi Bank was formed in 2017 with the merger of the two banks, NBAD and FGB.

Cards offered by the bank

NBAD offers a variety of prepaid cards to cater to different customer needs and preferences. Prepaid cards permit users to load funds onto the card in advance, and then the card can be used for purchases, online transactions, and cash withdrawals up to the available balance. Here are some of the prepaid cards that NBAD offers:

  1. Ratibi prepaid card
  2. Blue e-Dirham prepaid card
  3. Red e- Dirham prepaid card
  4. Green e-Dirham prepaid card
  5. Silver e-Dirham prepaid card
  6. Gold e-Dirham prepaid card

Green, red, blue, and gold e-Dirham cards are created in collaboration with the UAE Treasury. These are applicable to numerous ministries and UAE government agencies. It is not necessary to have a bank account in NBAD when applying for these cards.

Prepaid Card Features and Benefits

The specific features of NBAD prepaid cards vary depending on the type of prepaid card and the terms and conditions set by the bank. However, some of the typical features are:

Prepaid Loading

Prepaid cards allow users to load funds onto the card in advance. This can be done through various channels, such as bank transfers, cash deposits, or online top-ups.

Global Acceptance

NBAD prepaid cards are usually associated with major payment networks like Visa or Mastercard, allowing them to be accepted by millions of merchants worldwide and used for online transactions.


It offers enhanced security and reduces the risk of exposing sensitive financial information during transactions.

Online Shopping

It can be used for online shopping, making it convenient and secure for users to make purchases on various e-commerce platforms.

ATM Withdrawals

Users can withdraw cash from ATMs using their prepaid cards, subject to the available balance and any applicable fees.

Gift Giving

Prepaid gift cards are a popular choice for gifting, allowing recipients to choose the items they want from participating merchants.

Benefits of Regular Balance Checks

Regularly checking account balances is essential for several reasons and plays a crucial role in maintaining healthy financial habits. Here are the key reasons why it is important to monitor your account balances regularly:

  • It provides you with an accurate picture of how much money you have in your accounts, which can help you make informed financial decisions.
  • You can track your income and expenses effectively, ensuring that you spend within your means and avoid overspending.
  • It helps you avoid overdrafts, which occur when you spend more money than you have in your account.
  • It allows you to identify any unauthorized or fraudulent transactions quickly.
  • You can plan and manage bill payments more efficiently.

NBAD Balance Check

There are several ways to check the balance of your NBAD account.

Online method

To check your balance online, follow these steps:

  • Visit the NBAD’s official website and access the Internet Banking portal. Enter your username and password to log in to your account.
  • After logging in, you will be directed to your account overview or dashboard. Here, you should be able to see a summary of your account(s), including the available balance.
  • Click on the specific account you wish to check the balance for, and it will display the detailed information for that account, including the current balance.
  • You can also view recent transactions and account activity to understand how the balance changed over time.
  • Remember to log out of your Internet banking account to ensure security once you have checked your balance and completed your online banking tasks.

Mobile app

You can check your balance through the bank’s mobile app by following these steps:

  • Ensure you have the official NBAD or FAB mobile banking app installed on your smartphone or tablet. You can download the app from the respective app store for your device (e.g., Apple App Store or Google Play Store).
  • Open the mobile app and log in using your username and password or other authentication methods (e.g., fingerprint, facial recognition, or PIN).
  • After logging in, you will be directed to the account overview or home screen of the app. Here, you should see a summary of your accounts, including the available balances.
  • If you have multiple accounts with NBAD or FAB, you can choose the account you want to check the balance by tapping on it.
  • Once you select the account, the app will display its details, including the current balance and recent transactions.
  • After checking your balance and completing any other banking tasks, remember to log out of the mobile banking app for security purposes.

Customer care

  • Dial the customer care or helpline number for NBAD or FAB. This number is usually available on the bank’s official website or on the back of your debit/credit card.
  • When you call the customer care number, a representative will answer. You must verify your identity for security purposes and to access your account information. The representative may ask for personal details like your account number, full name, date of birth, and other relevant information.
  • Let the customer care representative know you want to check your account balance. They will access your account details on their system and provide you with your current balance.
  • While the customer care representative provides the information, listen carefully to ensure you get the correct account balance.
  • If you have any other account-related inquiries or questions, feel free to ask the customer care representative during the call.
  • Once you have obtained the necessary information, thank the customer care representative for their assistance and end the call.

Remember to call the customer care number from the phone number documented with your bank account to enable the verification process. Additionally, keep any personal information shared during the call confidential and do not share it with anyone else to protect your account security.

NBAD salary check

With an NBAD bank account, you can check your salary electronically by doing the following:

  • Visit NBAD’s official website.
  • The PrePaid Card Inquiry page for card services will appear.
  • Enter the last two digits of the card number.
  • Enter your Card ID.
  • Select the GO button.
  • The account details will be displayed immediately.

Tips for Account Security and Privacy

Ensuring account security and privacy is paramount in today’s digital age, where cyber threats are prevalent. Here are some essential tips to protect your accounts and personal information:

Strong Passwords

Use strong and unique passwords for all your accounts. A strong password typically includes a mix of uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable information like birthdates or names.

Multi-Factor Authentication

Enable Multi-Factor Authentication (MFA) whenever possible. MFA adds an additional layer of security by requiring you to provide multiple forms of identification (e.g., password and one-time password) to access your accounts.

Secure Wi-Fi Connections

Avoid using public Wi-Fi for sensitive activities like online banking. Instead, use a secure and private internet connection, such as your home network or mobile data.

Protect Personal Information

Avoid sharing sensitive information, such as account numbers or passwords, with anyone, even if they claim to be from the bank or a trusted source.

Use Secure Websites

Ensure that the websites you access for online banking have a secure connection (look for “https://” in the URL and a padlock icon). Avoid clicking on links from unknown or suspicious sources.

Keep Bank Informed

Inform your bank promptly if you change your contact information, such as phone number or email address, to receive security alerts and notifications.

By following these tips and adopting a proactive approach to account security and privacy, you can remarkably reduce the risk of falling victim to fraud or cyberattacks and safeguard your financial well-being.

Summing up

NBAD bank in the UAE offers a wide range of banking and financial services to individuals, businesses, and institutions. It provides various types of prepaid cards and salary cards to cater to the needs of different customer segments. NBAD’s prepaid cards allow customers to load funds onto the card in advance, offering convenience, security, and budget management.

Prepaid cards are available for travel, online shopping, gifting, and business purposes. To check account balances, NBAD customers could use various channels such as Internet banking, mobile banking apps, and customer care. These methods offer quick and convenient access to account information.

Frequently Asked Questions

Get Answers to Common Questions related to NBAD Account Balance

What kinds of accounts can my bank monitor?

You can view your accounts (both savings and current), cards, deposits and loans.

How do I change my personal information?

Select “My Profile” from the “Preferences” page by placing the cursor over the “Home” link. Click “Save” after making any necessary edits to the editable fields.

Is NBAD online secure?

Yes. NBAD is dedicated to making NBAD Online completely secure so that you may access your account information with assurance. It additionally employs 128-bit SSL encryption to protect the confidentiality of your account details. After 7 minutes of inactivity, it automatically signs you out to maintain your confidentiality.

What should I do if I suspect fraudulent activity on my account?

Contact the bank immediately if you notice any suspicious transactions or suspect fraudulent activity on your account. They have dedicated fraud reporting hotlines or customer service channels to address such concerns promptly.

How can I protect my online banking login credentials?

To protect your online banking login credentials, avoid sharing your username, password, or any personal information with anyone. Create strong and unique passwords, change them regularly, and refrain from using easily guessable information like birthdates or names.

What is phishing, and how can I avoid falling victim to it?

Phishing is a deceitful attempt to acquire sensitive information, such as login credentials and financial details, by posing as a trustworthy entity. To avoid falling victim to phishing, be cautious of emails or messages asking you to provide personal information, click on suspicious links, or download attachments from unknown sources. Always verify the authenticity of the sender before responding to any such requests.